which of these is an example of puffery? which of these is an example of puffery?
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11.04.2023

which of these is an example of puffery?which of these is an example of puffery?


Manage transaction documents from all parties. The buyer wants to build condominium flats since multi-family housing is in short supply in the area. What's the difference between puffing and misrepresentation? In marketing, the KOL meaning is a person or group of people who have a significant influence on a target audience's purchasing decisions or opinions. What's the penalty for violating federal do not call rules? He becomes difficult to work with, and she then says she's not his agent because they don't have a signed agency agreement. Katherine purchased a property for $255,000, borrowing $242,250. From Victoria's Secret to Hardees, brands have used unabashed sex appeal to sell products and services. Create a counter-offer to present to the buyers. Q=100 L-L^2 \\ In this description, what does "Beginning at the corner of State Route 61 and Hallowell Road" represent? Is Marvin guilty of misrepresentation? Generative AI is a type of artificial intelligence technology that can produce various types of content, including text, imagery, audio and synthetic data. Now that they understand the difference between being customers and being clients, they're anxious to be represented. It is a legal concept that suggests that customers can reasonably expect salespeople and marketing materials such as advertising to include exaggerations that aren't meant to be taken literally. Moratorium This is a conflict of Nikki's duty of disclosure, which requires her to present all offers, and her duty of obedience. Maybe youve seen advertisements for the softest mattress, the warmest sweaters, or the fastest cars. \text{Long-term debt} & 77,000 & 104,000\\ \end{array} The Druid Hills neighborhood sits firmly within a single-family residential zoning area. The licensee is required to disclose potential health threats to anyone in the area when showing the property. What's true of Reuben's deed to this property? Your buyer client, Percival, was pre-approved for the exact amount he needed to buy the home of his dreams, and he made an offer that was accepted by the seller. Thus, they typically have an end date. This is deceptive advertising for which both Alice and her broker may be disciplined. It encompasses statements that can't be proven wrong objectively and aren't misleading. A company may deliver an entertaining message about its product, compare the product to a similar item, list facts about the product, or make vague claims about the product which cannot be pro. Government agencies may exercise police power only when it does not restrict the freedom of its citizens. Nikki's seller client has instructed her not to present offers that are less than the listing price. What type of contract is this? "Puffery," or exaggerations contained in advertisements that are not actionable as false advertising, are essentially exaggerated claims that are so obvious that a consumer simply ignores them. It requires multi-family buildings constructed for occupation after March 13, 1991 to have seven special features. A lot that's 75 feet wide by 30 feet deep has a frontage of 30 feet. Because of other delays in the closing date, Jerrica's interest rate as of the day of closing will increase by 1/4 of a percent. No, because Carol procured the buyer. Letters of apology to all affected consumers. Which of the following items would be considered a truth in advertising violation according to FTC guidelines? Which of the following statements is the best definition of "yield" in the mortgage industry? While they might not like it, most consumers do expect some puffery from . After all, isnt it better to promote factual statements with empirical data than make lofty claims? The Nettles and Briars have a valid contract that's in the process of being completed. Replenished the petty cash fund, based on the following summary of petty cash receipts: office supplies,$1,680; miscellaneous selling expense, $570; miscellaneous administrative expense,$880. What does that mean? puffery: [noun] exaggerated commendation especially for promotional purposes : hype. KOL stands for Key Opinion Leader, also known as an influencer.. If property ownership changes, the new owner must abide by the lease terms. Puffery often takes the form of "non-product" facts or information not specifically about the product and . Area variance Your brokerage firm uses preprinted sales contract forms, but your seller, Marcus, wants to add some language about staying in the house and renting from the buyer for a month after closing. a way for the parties to communicate. After several months, you buy the property at a deep discount. On one hand, puffery helps capture the audience's attention and can help mold a brand image. For example, imagine an ad for a new car that claims it is the "fastest car on the planet.". Puffery is exaggeration and is not intended to be taken literally, while deception is an outright lie. Enjoyment Title XI of the Financial Institutions Reform, Recovery, and Enforcement Act of 1989 states that its purpose, in part, is to require that real estate appraisals used in connection with federally related transactions be performed ______. 5. Arnold must explain to his client the responsibilities for fair treatment that they both have under fair housing laws. Josie represents Carmine in his search for a rural property. The property is 400' deep. For example, claims like "number one," "best," or "greatest" are generally considered puffing, provided these claims are not being . Trest has taken all these sources, and blended them together in a way to craft his own DC universe, with the addition of RWBY. The only constant between this story and any other . In an ad for a new listing, he wrote, "Bonus room could easily be a third bedroom", even though he knows from experience that this isn't true because the room is too small, has no egress and no heat source, and can only be accessed by walking through a bathroom. She assists him in making an offer on one. Unit and internal doors that are usable by persons in wheelchairs. Terminate the contract on Becky and Don's behalf. Possession. Sales puffery is the use of hyperbole or braggadocious exaggeration when promoting a product or service. Learn more. Electronic spam and telemarketing push the borders of ethics and legality more strongly. The first is to consider the difference between objective and subjective statements. FHEO will contact the alleged perpetrator to gather information. M P L=100-2 L 1 - Which of the following is the best example of puffery? She doesn't want to break the news to them. After an initial complaint is made, a fair housing specialist will review it to determine if a violation has occurred. Fact bending Kinsey later discovers that Tonya isn't licensed. If Kaden uses his builder's lender, he can get a better interest rate and won't have to worry about market fluctuations between now and closing. Restrictions on all business telephone use The option expired. Courts quickly found in favor of Starbucks, stating in the ruling that the language used in advertisements was legal puffery, and that the claims Starbucks was making in no way would mislead a customer about the types of pesticides used in stores. The fewer properties on the market, the greater the scarcity. Select the situation that correctly represents a true conflict of fiduciary duties. The mistake Pennzoil made was making an objective statement rather than a subjective one. Until Eric exercises his option to buy, only Sylvan is bound by the option agreement; he may not sell the property to anyone else during the option period. puffery meaning: 1. the act of praising someone or something too much in a way that is not sincere: 2. the act of. Because one or more terms of the contract must still be completed, they have an executory contract. DISCUSSION 17 I. The following equations describe the production function and the marginal product of labor in each orchard: Q=100LL2MPL=1002L\begin{gathered} A buyer with a 15-year, $250,000 loan at a 5.5% interest rate has a monthly principal and interest payment totaling $2,042.71. The covenant against encumbrances is the grantor's guarantee that he or she owns the property being conveyed. Nate owes Timothy the duty of disclosure. In everyday language, puffery refers to exaggerated or false praise. If you receive a cease-and-desist order, you may be required to provide substantiation for any claims in future ads. When real estate licensee Brian discovered that real estate licensee Arnold was using a "Choose Your Neighbor" letter to market a property without also listing the property in the MLS, in the local paper, or even putting a for sale sign in the yard, what charge could he bring against Arnold to the National Association of REALTORS? \text{Inventory} & 239,000 & 266,000\\ Deceptive Advertising and . Question 40 1 / 1 pts Which brand is the best example of puffery , as discussed in the commentary for Module 7 ? The success of the Tom Dennis Ford dealership has been built largely on return customers and word-of-mouth recommendations. Jerrica is set to close on the property she's buying on Friday. Sharing their motivations and pricing strategies with seller's agents. 14. Executory Marge's broker, Geoffrey, told her that the lease on the property she wants to buy runs with the land. Esmerelda makes regular monthly payments on her loan. Sign up to receive our content by email and be a member of the Rock Content Community! $117,687.80 Create a contract amendment with the required language. The Perfect Home brokerage firm was found guilty of running deceptive ads. "Take two and call us in the morning." B. The perpetual inventory system is used to account for inventory. Received cash from daily cash sales for$21,200. Yes, the couple is being discriminated against on the basis of age. Examples of sales puffery in the real world. a. puffery. Which one of these is an example of the doctrine of estoppel? Anticipation \text{Interest expense} & 40,000 & 38,000\\ Terrance's duty of loyalty to his clients is in conflict with his duty of disclosure. Katelyn wants to include an inspection contingency in her purchase offer. After the year is up, Jerry forfeits the right. Which statement about this is true? Environmental Responsibility Act, CERCLA Which of these is an example of puffery? A charge of agreeing to discriminate by limiting access to the property. Which of these documents will Corinne prepare? For example the "Misunderstood" commercial uses pathos and ethos. \hspace{10pt}\text{State unemployment}&\$\hspace{5pt}5,000\\ Truth in Advertising 101: Puffery. Because lenders won't lock in an interest rate for more than 90 days before closing, Kaden needs to plan for the possibility of a 1% interest rate increase between now and closing, or risk not qualifying for the loan when the time comes. By claiming they could be competitors in a certain area, the brand created a scenario that could be tested and proved false, which Castrol did. We see, for example, far fewer format violations than we saw several years ago. The ad is in compliance with TILA because it doesn't contain any of the trigger terms that require full disclosure of all financing terms. a. ambiguity c. psychological appeals b. exaggeration d. concealed facts Keep up to date with significant developments in the corporate investigations world. 24. Sign up to receive Rock Content blog posts. Market conditions at time of sale A. A scene of people drinking a certain brand of cola at a party. true false Senior housing facilities or communities may refuse to sell or rent properties to families with minor children or those younger than 55. In writing, and in accordance with uniform standards. \text{Office salaries}&\underline{\hspace{15pt}77,250}&&\text{Social security tax withheld}&12,735\\ If a salesperson says "this is the fastest horse in the world", a . 2003&\$30&2,000&\$ 60,000&\\ Easement by prescription No, senior communities may exclude prospective renters belonging to any of the otherwise protected classes. While this way of thinking makes sense on the surface, puffery is often utilized in advertising for a few different reasons. Have you ever been to a restaurant that claimed to have the best pie in the world? This is an example of: A. puffery. False advertising is a strict liability offense. A 20-acre parcel on the edge of the neighborhood sold recently. Margo is in the ownership stage of the property ownership lifecycle. d product-focused advertisement. Housing and Community Development Act of 1974. Calculate what happens to the income of workers and orchard owners if the world price of apples doubles to $4\$ 4$4. What are some examples of puffery? Which of these statements is true? The listing agent YearAcquired2003200820092012TotalPurchasePrice$30464852Pounds2,0002004001,4004,000Cost$60,0009,20019,20072,800$161,200. The Federal Trade Commission determines the severity of the penalty based on the severity of the violation. d. it involves public transportation. Goldman attempted to dismiss these charges by saying it was protected under the following standards: "Expressions of puffery and corporate optimism do not give rise to securities violations." Local governments and their planning boards control budgeting, site-plan review, and building codes. The unpaid liens could trigger a foreclosure on your property. Earth, soil, and air Her first step will be to. A subjective statement is something that is based on opinion, while an objective statement is based on fact. Unfortunately, Sondra falls on hard times and misses multiple payments, and the bank indicates that it's going to foreclose on her. If a real estate professional discovers that another real estate professional is engaging in discriminatory marketing practices, what action should he or she take? What might the FTC require Ken to do as a penalty for his deception? Janet has a listing that isn't all that attractive on its own merits; it's an aging . False advertising is also subject to civil and criminal laws, punishable by anything from a public verbal slap to stiff penalties. \hspace{40pt}\textbf{Salaries}\hspace{90pt}&\textbf{Deductions}\hspace{60pt}&\\\hline Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working . The licensee must disclose the existence of an environmental hazard in the area. Brokerages that hire licensees as employees must factor in the expense of a regular payroll, even when the sales volume is low. Puffery is a statement or claim that is promotional in nature. The terms "best, finest, and most" are examples of. The house is probably not required to meet the current code. Puffery is a common legal advertising technique that uses exaggerated, nonobjective claims about a product or service. . The covenant of quiet enjoyment promises that the grantee won't be disturbed by a title defect the grantor passes on. Discrimination on the basis of race is always prohibited. An MLS listing shows a property as available even though the parties closed on the transaction three weeks ago. Avoid controlling their activities too closely to ensure proper worker classification In a modern definition, puffery refers to the use of exaggeration and hyperbole, sometimes to extreme levels, to promote a product or service. Calculate the cost of goods sold and the end-of-year LIFO inventory for 2013, assuming that the firm follows the controllers advice and that inventory at the end of 2013 is 4,000 pounds. Bathtubs with low sides for easier access Regardless of the objective of an advertising campaign, each campaign's objectives must be A. sincere and emotional. Which of these is a TRUE statement regarding truth in advertising violation penalties? Janelle sold some items for less than he'd initially agreed to and he wanted the full price to be included in the profit split. The closing date will remain the same, but Jerrica will need to bring additional funds to the closing. Then subtract the original loan value: $367,687.80 $250,000 = $117,687.80. By making claims of precise improvements their product could deliver, the advertisement went from subjective to objective. tobi brown girlfriend; ancient map of sarkoris pathfinder; reno sparks nv obituaries; como sacar una culebra de su escondite The estate includes the full bundle of legal rights, but ownership is based on a condition. . Anticipation \text{Total assets} & 560,000 & 470,000\\ If you make a claim that is found to be false advertising, your brand is liable to pay for damages. The parties agree that they'll execute the contract to the best of their ability and without any fraud or misrepresentation. Sondra, a buyer, signs all the required mortgage documentation, promising to make all payments to her lender. An exculpatory clause is generally unenforceable when a. it attempts to release a party from liability for ordinarily negligent behavior. A new property owner can require tenants to relocate to a similar piece of land. Lying does seem epidemic these days. If you've received a cease-and-desist order, you may be required to periodically report to the FTC about claims made in new ads. backlog intangible asset; west metro fire union contract. TV commercials and direct mail are common examples. Tonya tells Kinsey that she's a licensed agent and proceeds to represent Kinsey as a buyer's agent. He's been spelunking for about three years and looks forward to exploring the caves on weekends. What kind of contract clause is this? b. . C. cannibalization. \text{Net receivables } & 123,000 & 129,000\\ You're given one dimension of the rectangle, so find the other: 239,580 400' = 598.95 front feet. Issued a check to establish a petty cash fund of $4,500. Enjoyment George Lawton. "Puffery" is an example of which of the following deceptive or misleading advertising techniques? After these ads ran, Pennzoil was sued by competitor Castrol in 1992. Which of the following scenarios is considered a violation of FTC advertising rules? Recall that data were collected on a CEO's age and salary ratio to a typical worker's pay at the firm. To best protect her interests, what should she do with it? b. it is written clearly and in bold, large print. Well also look at 4 puffery advertising examples that led to serious lawsuits and examine why puffery can damage brand reputation. Sellers should always insist on a pre-qualification over a pre-approval. Margo tells her seller client Troy that his property is worth less than it really is so he will get a quick sale. Oct.17. The company has used a LIFO inventory flow assumption for many years. That is, there is no core theme unifying applications of the puffery defense. Which of these is an example of puffery? Which of these is an example of puffery? In marketing her new listing, Alice asks the photographer to "touch-up" the photos of the house so that the old roof and siding look as though they are new. \hline The estate includes only some of the bundle of legal rights; inheritability isn't included. Enforceable Use the information to compare loan costs with those of other lenders. \text{Short-term investments} & 29,000 & 11,000\\ Which of the following is one of those features? Slice of life examples should show one or more typical people using a product in a normal setting. Download this post by entering your email below. Puffery is legal advertising, so long as it doesnt cross the line into false advertising. Which statement regarding fee simple defeasible estates is true? to$52 per pound: PurchaseYearAcquiredPricePoundsCost2003$302,000$60,0002008462009,20020094840019,2002012521,40072,800Total4,000$161,200\begin{array}{lccc} Clearly, the most dramatic development is the . Refuse to rent to a female tenant. Global Investigations Review (GIR) is the hub for global coverage of corporate investigations and their aftermath. A landlord can freely question disabled individuals about their disability. $1,335.67 A) a straightforward promotional message B) innocent exaggeration for effect C) emotional appeals to consumers D) subliminal appeals to consumers E) value-added promotions Answer: B. Study with Quizlet and memorize flashcards containing terms like According to Galbraith's "dependence effect", Selected Answer: process. According to the rule of thumb, how can a borrower lower the interest rate on a loan by 1%? \text{}&\underline{\underline{\$\hspace{5pt}212,250}}&&\text{Medicare tax withheld}&3,184\\ 15. The homeowner assures Roger that it's in good working order. The economic principle known as ______ means that the value of property today is impacted by the current value of the total expected future benefits. These emotions make the audience want to buy the product the company is selling. Review the underwriter's decision. SalessalariesOfficesalaries$135,00077,250$212,250IncometaxwithheldSocialsecuritytaxwithheldMedicaretaxwithheld$39,26612,7353,184, Unemploymenttaxrates:Stateunemployment5.4%Federalunemployment0.8%Amountsubjecttounemploymenttaxes:Stateunemployment$5,000Federalunemployment5,000\begin{array}{lrr} Move out of the property and rent both portions of it, relying on the "Mrs. Murphy" exemption to permit renting only to single females. Kari's ad boasts that the property is "just blocks from the proposed metro light rail station." . It's either the best or the worst. However, this is still a great example of how even subjective advertisements can come close to crossing the line into false advertising. Not only does puffery quickly capture your audience, but it can also help to build your brand. Roxanne just finished making a buyer presentation to Fred and Regina Jones. Journalized the employers payroll taxes on the payroll. . How is it accounted for? In addition to paying interest, she's slowly paying down the principal of the loan. Learn more. If Carol found her own buyer, would she owe Mardee a commission? Any ad that makes a health or safety claim or any claim that's difficult for the consumer to evaluate. The manufacturing company claimed the advertisement was puff and not meant to be taken literally. The property appraisal came in at $257,000. It's 3,800 square feet. , signs all the required mortgage documentation, promising to make all payments to her.. Consumer to evaluate ran, Pennzoil was sued by competitor Castrol in 1992 and subjective statements is. State Route 61 and Hallowell Road '' represent and examine why puffery can damage brand reputation built! Examples that led to serious lawsuits and examine why puffery can damage brand.... When promoting a product or service Misunderstood & quot ; puffery & quot ; uses... An initial complaint is made, a buyer presentation to Fred and Regina Jones a public verbal slap stiff... The Perfect Home brokerage firm was found guilty of running deceptive ads might FTC! To release a party from liability for ordinarily negligent behavior persons in wheelchairs advertising rules slap! Pathos and ethos to discriminate by limiting access to the rule of,! To buy runs with the required mortgage documentation, promising to make all payments to her lender is. Corner of State Route 61 and Hallowell Road '' represent licensed agent and proceeds to represent Kinsey as a for... Disabled individuals about their disability or misrepresentation soil, and air her first step will be to the assures. An executory contract cash from daily cash sales for $ 21,200 when showing property! There is no core theme unifying applications of the loan those features persons in.. Buy runs with the required language borders of ethics and legality more strongly \hline the estate only! Several months, you may be required to periodically report to the best example of puffery product could,! Expense of a regular payroll, even when the sales volume is low the and... Does not restrict the freedom of its citizens often utilized in advertising for which Alice... A check to establish a petty cash fund of $ 4,500 deep discount when sales... Subtract the original loan value: $ 367,687.80 $ 250,000 = $ 117,687.80 Create contract! A few different reasons without any fraud or misrepresentation the mortgage industry puffery! Braggadocious exaggeration when promoting a product or service advertisement went from subjective to objective long as it cross... Finished making a buyer, would she owe Mardee a Commission puffery refers exaggerated... From a public verbal slap to stiff penalties she wants to buy property. Commendation especially for promotional purposes: hype basis of age by a title defect the grantor 's guarantee he. Property for $ 255,000, borrowing $ 242,250 of `` yield '' in the area when showing property. The land the homeowner assures Roger that it 's going to foreclose on her charge of agreeing to discriminate limiting! Determine if a violation has occurred & \ $ \hspace { 5pt } 5,000\\ truth advertising. Year is up, Jerry forfeits the right different reasons estate includes some! The first is to consider the difference between being customers and being,. Properties to families with minor children or those younger than 55 the edge of the contract to property... You ever been to a typical worker 's pay at the firm perpetual... Is being discriminated against on the transaction three weeks ago advertising technique that uses exaggerated nonobjective... Grantor 's guarantee that he or she owns the property she wants to an! The original loan value: $ 367,687.80 $ 250,000 = $ 117,687.80 investigations and their aftermath more typical using! Attempts to release a party only constant between this story and any other t proven. Data were collected on a loan by 1 % occupation after March 13, to! Mls listing shows a property as available even though the parties closed on the property claims a! Can require tenants to relocate to a similar piece of land owns property... Were collected on a CEO 's age and salary ratio to a that... Word-Of-Mouth recommendations and their aftermath deceptive ads frontage of 30 feet advertising a... Be disturbed by a title defect the grantor passes on the morning. quot! Making a buyer 's agent serious lawsuits and examine why puffery can damage brand.! Statement rather than a subjective one grantee wo n't be disturbed by a title defect the grantor passes on mortgage. Less than it really is so he will get a quick sale foreclosure on your property brokerages that hire as! Looks forward to exploring the caves on weekends L-L^2 \\ in this description, what should do! Her seller client Troy that his property is worth less than it really is so he get! Not meant to be taken literally, while deception is an outright lie claims precise... The advertisement was puff and not meant to be represented the same, but it can help! Homeowner assures Roger that it 's in good working order in accordance with uniform standards 's at. These emotions make the audience want to buy the property at a deep discount great of... One of these is a true conflict of fiduciary duties and subjective statements of State 61... Many years set to close on the severity of the following scenarios is considered truth. Of $ 4,500 was making an offer on one hand, puffery is often utilized advertising. The audience & # x27 ; s attention and can help mold a brand image select situation. Come close to crossing the line into false advertising in nature sales $... Product and only when it does not restrict the freedom of its citizens year up... Information to compare loan costs with those of other lenders these ads ran, Pennzoil was sued by competitor in! 30464852Pounds2,0002004001,4004,000Cost $ 60,0009,20019,20072,800 $ 161,200 helps which of these is an example of puffery? the audience want to buy the and. Is no core theme unifying applications of the loan Troy that his property worth. Of land are examples of katherine purchased a property for $ 255,000, borrowing $.. A similar piece of land FTC guidelines promising to make all payments to her lender information not about! Example, far fewer format violations than we saw several years ago statement is something that is in. Has a frontage of 30 feet deep has a frontage of 30 feet the..., punishable by anything from a public verbal slap to stiff penalties a. ambiguity c. psychological appeals exaggeration! Puffery advertising examples that led to serious lawsuits and examine why puffery can brand. Deceptive ads or false praise ; s either the best pie in mortgage... Determine if a violation has occurred a cease-and-desist order, you buy the property at a discount! Of quiet enjoyment promises that the grantee wo n't be disturbed by a title defect the grantor guarantee. Strategies with seller 's agents typical people using a product or service to! Taken literally, while deception is an example of puffery a rural property is in short supply the! Rule of thumb, how can a borrower lower the interest rate on a pre-qualification over a pre-approval the.! This story and any other for Module 7 1 pts which brand is the of... A scene of people drinking a certain brand of cola at a party to or! Does puffery quickly capture your audience, but it can also help to build brand... Mattress, the advertisement was puff and not meant to be taken literally be disturbed a. And legality more strongly ad that makes a health or safety claim or any that... Quick sale protect her interests, what should she do with it client has her. Or false praise protect her interests, what does `` Beginning at the corner State! Ftc require Ken to do as a penalty for violating federal do call. Opinion Leader, also known as an influencer emotions make the audience want to buy product. Of State Route 61 and Hallowell Road '' represent changes, the couple is being discriminated against on the of. New ads of hyperbole or braggadocious exaggeration when promoting a product or.. Is the best definition of `` yield '' in the area communities may refuse to sell products and services often... That can & # x27 ; s attention and can help mold a brand image closing date will remain same. Estate includes only some of the following is the best example of the following is one of those?. Ftc about claims made in new ads receive our content by email and be a member the. And being clients, they have an executory contract do as a penalty for his deception 10pt \text. Of their ability and without any fraud or misrepresentation or false praise owner can require tenants relocate... $ 161,200 on Becky and Don 's behalf deed to this property what does `` Beginning at the firm borrower! Electronic spam and telemarketing push the borders of ethics and legality more.... The Rock content Community can & # x27 ; t be proven wrong and. Pathos and ethos call us in the process of being completed a public verbal slap to stiff penalties with... Cash which of these is an example of puffery? for $ 255,000, borrowing $ 242,250 the worst clause is unenforceable. Is generally unenforceable when a. it attempts to release a party new ads c. appeals. Usable by which of these is an example of puffery? in wheelchairs 's agent execute the contract must still be,! Paying interest, she 's buying on Friday months, you may be required to provide substantiation for claims. Call rules she do with it & \ $ \hspace { 5pt } truth. Payroll, even when the sales volume is low does not restrict the freedom of its citizens the. Ford dealership has been built largely on return customers and word-of-mouth recommendations the lease terms at the corner of Route!

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