We'll be in touch shortly. We have worked hard through our Facebook platform and advertising within the Practice to keep our patients informed of what they need to do to manage this and we hope that the call demand will reduce as patients resolve their issues with the NHS App, which unfortunately is a national App which we do not manage or control. With the significant demand that we manage every day this does sometimes mean that we are not always able to meet a patients expectation, although our priority will always be to ensure that we are providing safe patient care. items per standardised prescribing unit (see definition). This caused a large surge in phone traffic to our Practice, with people contacting us for advice and support, which unfortunately our system was unable to cope with and our staff worked tirelessly to answer calls as quickly as they could, along with helping those patients who attended the Practice. Minor surgery (e.g. I cannot find a way to get an appointment. We are doing our best to advertise these details on social media and within the Practice and are as equally frustrated with the problems faced by our patients and the significant workload being experienced by our staff when trying to help resolve issues with an App that we have no control over. Station Road SurgeryStation Road Station Road SurgeryStation Road We would also like to use analytical cookies to understand how our site is used and improve user experience. NR17 2AS Map, Queens Square SurgeryQueens Square EPS(Electronic Prescription Service) makes it possible for your prescriptions to be sent electronically to your pharmacy of choice. NR17 2AF Map. We are sorry to read of the issues that you are having trying to contact the Practice to speak with a GP regarding your medication. Read the agreement and then select Agree if you wish to nominate the pharmacy and allow repeat prescriptions to be sent electronically. Our forms open each morning at 6.30am but unfortunately early closure of the system is required when patient safety dictates and we are full. 2 talking about this. If you wish to use this service please complete our Delivery Service form. We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Watch our video on nominating a pharmacywhen requesting your medication. Before you make your choice you can read more about our cookie policy. Attleborough Surgery has medical staff of 9 to cater to your healthcare needs. NR17 2AS Map, Queens Square SurgeryQueens Square It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Powered by 100% Renewable Energy. Repeat medication. Health services you can access online. Manage an account on behalf of another patient or relative. NHS Norfolk And Waveney CCG is responsible for effective clinical commissioning of Attleborough Surgery. Find out how to renew your repeat prescriptions. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. If you would be prepared to tell us a bit more about who you are, please click You'll be able to collect your medicine in person when it's ready. 96.90% had confidence, of 215 respondents. If not, you'll need to order your medicines from your GP surgery each time. This is absolutely ridiculous , people who are paying for their national insurance are not able to access doctors for anything. Send your request to attenborough.prescriptions@nhs.net Please put your name and date of birth in the subject line of the email. Do not submit any queries about your medical condition or medications. You'll be able to collect your medicine in person when it's ready. Let us know your preference. Your prescription will be processed and available to collect from Bushey Health Centre within 2 working days. Please do not use this message box to request other items of medication or send enquiries to the surgery. coughs and colds) can all be treated effectively with help and advice from your pharmacist. [subject to staffing levels as a result of Coronavirus]. Call the repeat prescription number 01387 242747 - a 24hr a day answer machine. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility Alternatively, you can order your repeat prescription via: We dispense drugs directly from the surgery to approximately one third of our patients. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. If you wish your prescription to be available for collection from elsewhere, e.g. Wymondham Medical Partnership repeat prescriptions, contact details, phone number 01953602220 and address. Request repeat medication If you would like to request repeat medication, follow the steps below. Patient does not provide medical advice, diagnosis or treatment. Before you make your choice you can read more about our cookie policy. We regret that we cannot accept telephone requests for repeat prescriptions, as this could lead to potentially dangerous errors. Following a missed Brain tumour by the surgery resulting in Major surgery to remove I have been prescribed medications by NNUH which I have informed the dispensary need to be on repeat, they have not been added as a repeat medication and when I requested them through the poor online system the information somehow got misconstrued and sent to the Dr incorrectly and then wasn't noticed when Dr signed off and sent to Pharmacy. Then when the dispensary at Queen's Square finally sorted the new prescription it's too late for the pharmacy and I'm now having to continue, in pain without my required medication. Before you make your choice you can read more about our cookie policy. The website wasnt working. NR17 2AS Map, Queens Square SurgeryQueens Square Medical record. Obviously this needs to be checked out (preferably by a doctor rather than a practice nurse) Every time I visit the website the appropriate enquiry forms are 'temporarily' disabled due to illness and staff shortages. Pharmacists are experts in medicine and can advise you on over-the-counter and prescription medicines. You may be able to: contact your GP, nurse or other healthcare professional for advice and support. Check with your GP practice to see if they offer the service. There are 3 ways to order a repeat prescription from your GP surgery. Using your NHS account. Feltwell Thetford IP26 4AD (01842) 828938. Station Road SurgeryStation Road After waiting on hold for over 40 minutes I gave up and visited in person only to be told (and they have a sign on reception) saying we will not take appointment bookings here. If you still need help with using Patient Access, you can visit our Support Centre online. We've put some small files called cookies on your device to make our site work. The majority of our work now comes through our on-line system, but when we are full, we do need to switch this off in order that we can safely manage the workload that we have already received. Thank you for subscribing to our newsletter. Reply from Attleborough Surgeries We would like to reassure our patients that we have not stopped authorising any repeat medication from Llloyds direct or any other pharmacy. The NHS Access app is no longer working. This method is quicker and safer and can include any pharmacy of your choice. Flu vaccinations - Aged 65 and over group. Medical record. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. We review any regular medication on a repeat prescription annually and wherever possible the doctor will do this without you having to attend the surgery. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. Analytical cookies send information to Google Analytics. If you have a repeat dispensing prescription, your GP will have already approved your prescriptions for a specific period of time. Please ensure you leave your personal contact details and speak clearly for each medication you require along with a designated pharmacy. For more information about Smart Pharmacy, click here. Attleborough Practice365 Privacy Policy Carpenders Park Branch or a local pharmacy, please ensure you specify the exact details in the message box provided. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. Station Road SurgeryStation Road We continue to work to resolve these issues as soon as we can. Attleborough Haverscroft Industrial Estate New Road Attleborough NR17 1YE (01953 . Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. Only your overall rating, comment and name (if disclosed) will be visible online. You have nominated your pharmacy of choice. 76.88% reviewed by GP, out of 160 patients diagnosed. For details on how to register for on line appointment booking or repeat prescribing on line, please ask at reception for a Registration Letter. If yours is one, register today to benefit from a faster, smarter . Repeat medication | Patient Access Support Portal Repeat medication Medication Assistant Smart Pharmacy prescription statuses Updates you will receive with Smart Pharmacy. But you can ask for your medicine at your GP surgery if you do not want to do this online. Request repeat prescriptions online, with delivery of your prescription to your preferred pharmacy. Attleborough I believe that I may have an adult umbilical hernia. How long must this keep going until someone fully investigates? 84.48% within a recommended level, out of 799 patients. Please ensure you state which chemist you would like your prescription sent as you will not be able to collect it from the surgery. These individuals can assess, diagnose, treat and many can prescribe and it is not always necessary to see a GP. You can order a repeat prescription by logging into your account using the NHS app or NHS website. NR17 2AF Map. I was hold for over 2 hours, next in line to be answered and got cut off. Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. View NHS information about opening hours, contact details, directions, appointments and GP service details. Our monthly delivery service supports our most vulnerable patients. Copyright, Attenborough Surgery 2023, Bushey Medical Centre, Carpenders Park, Holywell Surgery & Tudor Surgery, Requesting your Medication Online Information, You Can Choose And Use Any of These Four Surgeries. And then select Agree if you wish to use this message box provided open..., out of 799 patients account section directions, appointments and GP service details ( if disclosed ) will processed., directions, appointments and GP service details vulnerable patients prescription medicines and name if... Answered and got cut off has medical staff of 9 to cater to your preferred.! To use this message box to request other items of medication or send enquiries to the.. 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