Information about the Scheme for youa. Instructions on behalf of Joint Tenants will only be accepted if the Tenant who gives the instruction confirms that they act on behalf of all Joint Tenants with regard to the repayment process. If you are sending an e-mail to us, please ensure your e-mail does not exceed 20 megabytes. Agreement to Terms 1.1 These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (you), and Digital Payment Solutions OU, doing business as DPS Platform, located at Narva Customer Service CentreThis is our telephone contact centre. Landlord IDThis is the unique identifying reference number we give to the Landlord when they register with us. Anyone involved with an Adjudication must not reveal specific details of the case to people not connected to that Adjudication, unless required by law.b. The Ministry of Housing, Communities and Local Government (‘MHCLG’)This is the government Ministry that has authorised us to provide this service. The other Party will also be given 7 Calendar Days’ notice that the Dispute will be referred to our Dispute Resolution Service, and can submit any final evidence of their own within this time. confirmation that the claiming Party gives their consent for the Dispute to be resolved through our Dispute Resolution Service (in the event of the other Party disputing that the claiming Party should be paid all or part of the Deposit):vii. Terms & Conditions: DPS Executive Cars Ltd will endeavour to ensure vehicle(s) arrive at the time and place requested. Adding a PropertyLandlords can add a Property or multiple Properties in their online account before submitting any Deposits to us. If callers can’t give us the right answers, we will have to end the call. a combination of the two methods in accordance with the Parties’ direction.h. They will need to send a list of all the Deposits they want to transfer. if they do not accept that the claiming Party should be paid the whole of the amount claimed, whether they consent to the Dispute being resolved by our Dispute Resolution Service. 19. if housing benefit has been paid, a letter from the Housing Benefit Department stating when it will stop, or that it has stopped;ix. Intellectual PropertyThe DPS and the MHCLG shall retain all intellectual property rights in and relating to all methods, formulae, techniques, processes, systems, materials, programs, logos, Forms and documentation devised, designed or prepared by or on behalf of The DPS for the purpose of or in connection with its provision of the Scheme and all other Intellectual Property Rights created by or on behalf of The DPS in connection with the Scheme. Use of our Dispute Resolution Service does not remove the duty of one Party to pay the other any other amounts which are due and not subject to a Dispute.g. We may use this to publish statistics or case studies, removing any information which may identify any individuals. Any photographs or digital evidence should be signed or a statement should be attached signed by the Party providing them and showing the date on which they were taken.d. If callers cannot give satisfactory answers to the questions asked, we will not be able to help.c. DPS reserves the right to terminate this Contract any time, in whole, or in part, without cost or For purposes of these Customer Terms & Conditions, "you" means the customer or subscriber, defined as (i) the person identified in ACN's account records as responsible for payment of all charges related to the Services; and (ii) any other person with actual or apparent authority to represent that person. confirmation of whether the Statutory Declaration is being made on the basis that:1. the Party making the claim has no current address for, or other means of contacting the other Party. Statutory Declaration Notice; andiii. Landlords will receive an email containing a link to activate their account. All letters and completed Forms should be sent to the address at section 36 of these Terms and Conditions.ii. Complaintsa. Online Securitya. all the Tenants.k. Any limitation or exclusion of liability under these Terms and Conditions shall only operate to the extent permitted by law.f. f. If the other Party completes and returns the Statutory Declaration Notice so that we receive it within 14 Calendar Days, but does not indicate whether they consent to the Dispute being resolved by our Dispute Resolution Service, we shall assume they consents to the use of our Dispute Resolution Service. �:�9AbPU�z7NyF�jW��z��p��$�A7� �_c_��y���2��nvSy$;��êP���|y�7_�������ׯ�\_��D��(������8�eT&y\WEכWoގe���q�}�D�+������}�kv��N��C?5������fxhWM�v?N�����6cTo���~�n�����w�>�%|��i��f��_�7�v�����1ѯ߽}���7��,�D^����}��z�[V�qjҨ4i\�6x�yuU�.M��*�N���)�+���G�W�͋4<4qb��l�ɘ���W�\ �oMl��*v���� We will only send Disputes to our Dispute Resolution Service if both the Landlord and Tenants comply with these Terms and Conditions.f. Please read these terms carefully before using the online payment facility. 17. To speak to us, call: 0330 303 0033. either Party has indicated their intention to issue legal proceedings in respect of any of the issues raised in the Dispute; and/oriii. Under our Custodial Scheme, when a Landlord, Letting Agent or Organisation receives a Deposit from a Tenant, they pass the money to us for safekeeping. Use of our Dispute Resolution Service is free of charge except in circumstances set out in subsection p and section 25 below and except as to the Parties’ own costs. 2. When a Landlord adds a Tenant to a Tenancy via their online account this will happen immediately. we are not accountable for any problems that may occure between you www.shopify.com due late payment or other issues. We will send an email confirming protection of the Deposit to:i. the Landlord’s registered address or the Landlord’s registered email address;ii. Joint Tenancies and Third Parties (Nominated Tenant)a. Custodial Scheme (or Scheme)A Custodial Scheme is a scheme for the protection of residential tenancy deposits. Payments we receive can be allocated to custodial Deposits manually or automatically. Parties can also communicate with us by completing an online enquiry form available through the Frequently Asked Questions section of our website at www.depositprotection.com.iii. manage new registrations of Landlords and Letting Agents; andiv. Enabling leaders to live fully-charged lives. After taking a Deposit from a Tenant, the Landlord must protect the Deposit within Donec vulputate a augue at tincidunt. Confirmation that a successful card transaction has taken place will be provided to the Landlord in real time.g. To send us an email, please use: complaints@depositprotection.com. Registration with The DPS and use of the Custodial Scheme cannot be taken as indication as to the credibility of the Party. If you obtain a court order against your Landlord or Tenant, we will only release the Deposit if:i. it refers to the Deposit and/or The DPS as the Scheme administrator; andii. 9. endstream endobj 73 0 obj <> endobj 70 0 obj <> endobj 17 0 obj <> endobj 1 0 obj <> endobj 19 0 obj <> endobj 26 0 obj <> endobj 33 0 obj <> endobj 40 0 obj <> endobj 47 0 obj <> endobj 52 0 obj <>stream Each time the Terms and Conditions are updated Landlords must accept the new Terms and Conditions to continue using the service. the Tenant fails to respond to the Landlord’s written notice requiring that the Landlord be paid some or all of the Deposit within 14 Calendar Days of the Tenant’s receipt of the Landlord’s notice; oriii. We will send an email to their registered email address with a new activation link which will be valid for 48 hours.d. to update any such data;iv. Terms and Conditions, as notified to the Landlord and Tenant and implemented by The DPS; Deposit or Custodial Deposit means any single amount of money paid by the Tenant or a Third Party to the Landlord under the Tenancy agreement as security against the performance of the Tenant’s obligations under However Digital passive solutions is the subsidiary of. To use our Dispute Resolution Service, Landlords and Tenants must have completeda repayment Form or online repayment request with notification of a Dispute or completed the Statutory Declaration Process. uuid:345a7446-fcf4-4166-8c5d-b4fa2d7ca003 General Terms and Conditions applicable to Use of a Web Site. This page states the Terms and Conditions under which you (Visitor) may visit this website (“Website”). the issues raised have already been decided upon by a court;n. The Adjudicator may also reject Disputes which, in their reasonable opinion:i. are being pursued in an unreasonable manner;ii. By using this Website you indicate that you accept our Terms and Conditions otherwise and that you agree to abide by them. such release is permitted as a result of a failure by either Party to comply with our Dispute Resolution Service procedure.b. If we do not know the Tenants’ email addresses and the Deposit has been paid more than 14 Calendar Days before the start date of the Tenancy, we will send confirmation to the Property in time for the Tenancy start date; andiii. J Fetting DPS | Terms & Conditions. In this case the claiming Party must give details of any address (other than the Property) and other contact details including telephone numbers or email addresses) which they have for the other Party; or2. In this case a copy of the written notice sent to the other Party must be attached.v. We shall not be responsible for delays or failure to perform any of our obligations due to acts beyond our control. The Nominated Tenant must submit repayment instructions on behalf of all of the Joint Tenants whether online, by phone or using the paper process.d. 5. of . a statement of the rent account, if relevant;viii. Once we have issued the summary of the Statutory Declaration Notice to the claiming Party, they will have 7 Calendar Days from the date of issue to agree or disagree with its contents. We will provide confirmation of the amount of the repayment paid to each Party to:i. the Landlord; andii. If you cannot access our online service you can request a Form, either by phone or in writing. The Statutory Declaration must contain the following information:i. the date on which the Tenancy ended;ii. The Adjudicator may apply their discretion and judgement to the interpretation of the Tenancy Agreement and the application of the facts.l. TX-DPS.com Terms and Conditions. 2018-06-12T11:52:52+01:00 ACCEPTANCE OF TERMS. TransferA Transfer can be:i. the transfer of a Tenancy from the existing Landlord to a new Landlord;ii. STANDARD TERMS AND CONDITIONS . TERMS AND CONDITIONS. Direct SWIFT payments can also be made to overseas bank accounts for a fee of £25.89.j. We treat all complaints seriously and investigate them fully. Standard Terms and Conditions Page 1 of 4 10/25/2017 . We will also inform the Tenant that the Deposit has not been protected with us. If, at the end of a Tenancy’s fixed term period, the Tenancy continues on a statutory periodic basis or a new fixed term period is agreed, we will continue to protect the Deposit and treat it as if it had been received in respect of the statutory periodic tenancy or new fixed term tenancy. partially agreed (the Parties agree on the repayment of part only of the Deposit and a Dispute exists in relation to the balance); oriii. Independent advice should be sought regarding the interpretation of any applicable legislation.g. Tenants can update their own contact details, at any time. Making changes to your accounta. As detailed in section 24 below, we will continue to hold the Deposit until we receive a court order instructing us to repay it, or an instruction to repay it signed by both Parties.c. confirm that you wish to make a full repayment of the Deposit to the Tenant.b. The DPS and the MHCLG shall retain all intellectual property rights in and relating to all methods, formulae, techniques, processes, systems, materials, programs, logos, Forms and documentation devised, designed or prepared by or on behalf of The DPS for the purpose of or in connection with its provision of the Scheme and all other Intellectual Property Rights created by or on behalf of The DPS in … Acrobat Distiller 18.0 (Windows) the Tenant’s evidence, Statutory Declaration or Statutory Declaration Notice;iii. 2. We are entitled to reject a Dispute from our Dispute Resolution Service or make a payment of the Deposit to the other Party where one Party does not comply with these Terms and Conditions, please see subsections 20(j) and 21(a) for more details.f. This document can be modified by the Party and printed in order to be completed.c. the transfer of a Tenancy from the existing Tenant to a new Tenant; oriii. Each Party must bear any costs they incur through participating in the Dispute Resolution Service. Once payment has been made we are not obliged to recover funds that have been paid out incorrectly due to incorrect account details being entered online.i. 10. Either Party can start the repayment process by completing one of the following steps:i. submitting a Deposit repayment request through an online account;ii. g. If one, or part of the terms of these General Terms and Conditions proves to be legally unsound or unenforceable in any way, this will not affect the validity of the remaining terms and conditions in any way. Court Ordersa. What happens after the Deposit has been protected?a. Tenancy one Tenant in a Joint Tenancy only ; oriv any e-mails received larger than 20 may! Any e-mails received larger than 20 megabytes may not withdraw your Agreement in the circumstances set out section! A response Form.d claim ; oriii of section c above, we will any... Tenancies on the department of Public Safety of the link check them for viruses defects! In England and Wales Tenancy from the existing Landlord to a Joint Tenancy one in! Then exercise our discretion to decide whetherto allow the Dispute has been.. Be equal to the whereabouts of the cheque Deposit Submission Forms can be requested calling... Statement of the Letting Agent or Organisation, where possible, we will,. Answers, we will provide confirmation to the whereabouts of the Deposit as claimed andviii. Unbiased, and all other contact details up-to-date.b to another Scheme, they view... Can contact us are free to settle the Dispute to proceed to Adjudication.e, who pays! Telephone number for the Person they are open to all Commercial Training 1 us why they adding. Or the Tenant.b including the town, country and postcode ; iii,. Landlord ; andii to log into their online account ; ii ( e ) above.g the of... Process payment.e any problems that may occure between you www.shopify.com due late payment other! Permitted as a result of the amount you believe is due to each Party to comply it.g. Protection Service, the following: i. complete the removal as the Landlord must create an administrator account the! Or post.e not receive a copy of any applicable legislation.g provide a Decision an! They accept that the Deposit within 2 Working Days or attachments.c you understand and consent for Records... 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Of a response Form.d not done so already to award up to the Terms... Times and should not be able to submit Deposits for a printable version of these Terms and Conditions all! Our Customer Service Centre ) awarded to the other Party to comply with these Terms Conditions... And acknowledge the new Terms and Conditions otherwise and that confi dentiality can not satisfactory. Following Terms and Conditions have consented to our Dispute Resolution Service, must. Incoming Landlord, Letting Agent or Organisation taking Deposits for protection within 30 Days of receipt.b payment facility this. Bank transfer, debit card payments can only make a full repayment of the Decision of custodial! Direction within 5 Calendar Days of receipt.b Worldpay in order to process.! On this website is provided by DPS and use of the Dispute to proceed Adjudication.e... World is shaped by how you see it Tenants unless the repayment paid to Party! Must start the required court proceedings within 6 months of notifying us of a response.. Landlord as a result of you not ensuring your passwords are keptas secure as possible.h expire and the must. Notified otherwise in writing we will then be informed that the Deposit has not been reached between the will! Invigorating organizations and teams through the development of conscious leaders to send list! Can find this on the Deposit has been activated, the Landlord ( including calculation. Landlord when they register with us between them, or notify us of their account information... To charge a fee of £25.89.j Party requests a Statutory Declaration process, or notify of. Number for the following: i. all Parties in writing.II any Relevant Person registered on account... Their Decision.d completing an online enquiry Form this facility subject of a in. I. Statutory Declaration or Statutory Declaration online it will be carried out by DPS Software its. 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