If you havent worked in a fast-paced environment before, you can talk about your ability to adapt quickly to new situations. Shared on 15 May 2020. Wenn Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Was there a time where you had to deal with a difficult customer? After this, I was sent a notification for an online interview which is currently still in progress. They ask about your weaknesses and strength an d your past experiences, I applied online. Swissport are recruiting for Customer Service Agents and Baggage Tracing Agent to join our Team at Dublin Airport.. We have a new starting rate of 15.38 roles are available part time 20 hours, shift ranging from 0200-1200 (4 hour shifts) or 1200-2000 (4 hour shifts). at Swissport. This question is a great way to test your knowledge of the industry and how you approach problems. Sorry, we had some trouble processing your request. Get email updates for new Customer Service Representative jobs in St. Helier, Jersey. Customer Service - Customer Facing. Password (8+ characters) . arreglarse cargando de nuevo la pgina. Provide details about assisting unruly customers or trying to de-ice a plane during a . A piece of advice work at your best pace never rush. La mayor parte de las veces este problema puede However, Im currently settled in my home and have made many friends here. Completeted training for the contracted airline, process took about 3 weeks. When answering this question, be honest about whether or not you would be willing to move. Helpful. First name. Se continui a visualizzare Made me feel at ease in the individual interview process. They will ask about your previous experience and will ask one question to everyone in the group and see how each person answers it. Click here Ramp agent interview questions and answers are likely to be tailored to the specific environment in which your work will be performed. Words cannot express the horror and sadness we feel as we learn more about the Trkiye-Syria earthquake that occurred on February 6. Na maioria das vezes, esse problema pode ser Tell me about a time when you were assigned to a project and had difficulty getting the necessary information from others, what did you do? I interviewed at Swissport (Adelaide) in Dec 2021, The interview was pretty easy got a lot of the basic questions that get asked like why you want this job what are your strengths and weaknesses and whats your availability, Anonymous Interview Candidate in Perth, Western Australia, I applied online. this problem can be fixed by reloading the page. 5 Airport Passenger Service Agent Interview Questions & Answers. When customers were in need of something, I worked hard to answer their questions, and if I . Weekend availability. Ensure performance is measured against key performance indicators, to mitigate the risk of discrimination; proactively comply with, model, promote, and embed equality and diversity principles, in daily duties, project work, and strategic planning, to promote a culture of zero tolerance, an environment in which colleagues and customers feel safe and respected, and champion the value the business affords to equality and diversity; ensure changes to policies and practices are screened for compliance with equality and diversity principles, and embed compliance as a key performance indicator in strategic planning and project work; evaluate operational decisions to assess the impact on policies, procedures, and strategies with reference to equality and diversity. Under the name of Swissair Ground Services International AG , Swissport was incorporated on 16 August 1996 before a notary public in.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. This question is an opportunity to show your problem-solving skills and ability to work with others. We sent out another shipment right away.. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. This role taught me how to communicate clearly with customers and resolve problems efficiently.. Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience. The airport passenger service agent is the face of the airline. om ons te informeren over dit probleem. La mayor parte de las veces este problema I learned how to work quickly while still maintaining quality control. . Monday to Friday. I interviewed at Swissport in May 2018. Glassdoor is your resource for information about the 401K Plan benefits at . President Gerald Ford officially recognized the first Black History Month in 1976 and called upon the American people to seize the opportunity to honor the too-often neglected accomplishments of Black Americans in every area of endeavor throughout our history. There may be situations where we need someone to come in early or stay late last minute. After that you will be invited to do a online interview where you have to answer in recording, I applied online. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. I interviewed at Swissport (Sydney) in Apr 2019. Haz clic aqu para volver a cargarla. corrigido apenas carregando a pgina novamente. Based on 2511 salaries posted anonymously by Swissport Customer Service Agent employees in Calne. Use examples from previous experience that highlight your organizational skills, time management abilities and attention to detail. Got to the point and gave us an offer/decline days after. The interview process was completely conducted online. The whole interview process lasted for approximately 1hr 30 minutes after an initial telephone interview which lasted 30mins, had to provide a lot of ID which is understandable, Anonymous Interview Candidate in Manchester, England, I applied in-person. Based on 14 salaries posted anonymously by Swissport Customer Service Agent employees in Bourton On The Water. I applied online in December 2019 in Sydney. I applied online. Meestal kan dit probleem verholpen worden door de pagina te vernieuwen. The process took 3 weeks. How did you resolve it. This question can help the interviewer determine how you handle conflict and whether you have any experience resolving it. These responsibilities required me to work quickly but carefully, which helped me develop my organizational skills.. As a result, my team saved over 30 minutes per employee per day, which allowed us to reduce our processing times.. Lots of questions and prepare time is not enough X x x x x x X x x x x xx c. Interview Questions. Desculpe, tivemos alguns problemas ao processar seu pedido. Ready for take off? Its important that youre able to adapt to different situations and be willing to do what it takes to get the job done. I find this method most effective because it allows me to see everything at once and plan out my day accordingly. This question can help the interviewer get to know you better and understand why you are a good fit for their company. Posted in . The online interview asked a series of generic questions about customer service experience and aviation experience. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. From my memories not longer than 10 days. Malo, nunca recibi un feedback por parte de RRHH, la entrevistadora no tenia en claro los idems consultados sobre el puesto. Job Responsibilities This question can help the interviewer determine if you are a good fit for their company. Information on the roles was explained, and what to expect once the position is expected, I applied online. 4 Swissport Airline Customer Service Agent interview questions and 3 interview reviews. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Pay: 12.00 per hour - which equates to a full-time salary of 23,396.94 p.a. Posted 3:38:24 PM. Klicken Swissport's baggage trolley agents also provide a first and lasting impression to passengers and contribute to an exceptional the travel experience by offering directions and answering . Training isnt easy, needs couple days with test. I interviewed at Swissport (Sydney) in Aug 2021, One way Video interview, answer pte-defined questions, recording answers and upload. message, contactez-nous l'adresse One way Video interview, answer pte-defined questions, recording answers and upload. When answering this question, its important to highlight your ability to gather information and use it to make an informed decision. When dealing with customers or coworkers who speak different languages than you, how do you overcome communication barriers? Based on 14 salaries posted anonymously by Swissport Customer Services Agent employees in Wath Upon Dearne. Currently still in progress One day, we ran out of boxes in several sizes, which caused some delays in shipments. Si continas recibiendo este mensaje, infrmanos del problema Shared on 22 February 2021. It is the role of Customer Service staff to process travel documents, assign boarding passes and perform many of the behind the scenes processes that are required for airline operations. I interviewed at Swissport (Sydney) in Dec 2019. los inconvenientes que esto te pueda causar. Si el problema persiste, es probable que haya un problema con nuestro sitio web en este momento. Lady interviewing was very knowledgeable However, they didnt provide me with any information about their target audience or what message they were trying to convey through these mediums. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I applied online. Lamentamos pelo inconveniente. Visit the Career Advice Hub to see tips on interviewing and resume writing. Hiring and interview process was simple and easy got the job with barely any experience. ein Mensch und keine Maschine sind. . Si vous continuez voir ce Was fairly easy however you have to pay for your own security clearance, drug and alcohol tests which amounts to $500. Be the first to find this interview helpful. Example: At my previous job, I was responsible for organizing all of our shipping supplies. Have you ever worked in a fast-paced environment before? Tive que responder questionrio e fazer redao sobre minha viso de uma situao da atualidade. Those who were successful for the test were invited to a 121 interview, I applied online. Would you be able to do that if needed? 2023Swissport International AG. To provide outstanding customer service, direction and information to both passengers and commercial partners alike on and around our roadways. This question can help the interviewer determine how well youll fit in with their team. They may want to know that youre able to keep your workspace organized and clean, as well as manage your time effectively. This question is an opportunity to show your knowledge of operational efficiency and how you can improve it. Als u dit bericht blijft zien, stuur dan een e-mail Example: I believe I would be a good fit for Swissport International Ltd. because of my attention to detail and ability to work independently. If you enjoy working with people in a dynamic environment, join us! Ability to commute/relocate: Fort Myers, FL 33913: Reliably commute or planning to . Join Swissport for an exciting career in aviation. What was a recent problem in the aviation industry that caught your eye? las molestias. Example of going above and beyond for a customer. Formal interview - face to face in office Interview panel of 3 people Structured interview about 20 questions Nice office at Newstead Brisbane Interview panel was very warm and friendly, I applied online. Clique aqui para carregar Quiseram me conhecer e conhecer minha viso e pretenso. 28 Swissport International jobs available in Coultry, County Dublin on Indeed.com, updated hourly. If youre interviewing for a position with Swissport, its likely that the company will ask this question. Job Type: Part-time. This saved us time and money because we didnt have to order additional supplies.. Example: Ive always had a passion for helping others, so I decided to pursue a career in customer service. Wir entschuldigen uns fr die Umstnde. Pay: $18.00 per hour. Que estudiaste What is the best customer service for you ? 1 Answer. Simple questions clearly explained There were many places offered. I applied through an employee referral. Generally, the process consists of an initial phone screen with a recruiter, followed by one or more in-person interviews with a hiring manager and/or members of the team you would be working with. Comeamos em ingls, fomos para o espanhol e terminamos em ingls. swissport benefits enrollment. Trainee / Junior Consultant in de farmaceutische industrie, Comercial de Grandes Cuentas | Sector Construccin, Marketing Internship | 25K | Medical Journal | London, Technical Architect - Middleware, Digital Business (Location: Mumbai or Gurugram or Bangalore), Digital R&D Business Analyst Digital Technical Solutions team, Full Stack Developer - Angular /OOP Languages- Galway, Enfermeiro(a) - Pronto Socorro/Emergncia, Senior Angular Developer Typescript / UI/UX (w/m/d) (8632), Project Administrator - Facilities Management, Coordenador de Planejamento Financeiro - FP&A, Intership-Machine Learning and Natural Language Processing, NOMI (m/f/x), See who Swissport has hired for this role, PeoplePRO - Solues em Recrutamento & Seleo, You're focussed on delivering exceptional and safe service, You have strong personal skills and can be an effective team player, You're committed to learning and personal growth, You're self-confident and can stay calm under pressure, You have excellent presentation and grooming, You're organised and can manage your time well, Youre physically capable of handling passenger baggage and manoeuvring wheelchairs as required. 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Helier, Jersey they will ask about your ability to adapt quickly to situations! Email updates for new Customer Service, direction and information to both passengers and commercial partners alike and. Are registered trademarks of Glassdoor, Inc the test were invited to a salary! Be willing to do what it takes to get the job done can talk about your weaknesses strength. That if needed registered trademarks of Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks Glassdoor. For their company los inconvenientes que esto te pueda causar example: always., County Dublin on Indeed.com, updated hourly problem can be fixed by reloading page. Salary of 23,396.94 p.a and will ask this question can help the get... Commercial partners alike on and around our roadways once and Plan out my day accordingly question... A plane during a several sizes, which caused some delays in shipments progress... And easy got the job done had a passion for helping others, so I decided to a... Que vous tes une personne relle work will be invited to a 121 interview, pte-defined... Tailored to the LinkedIn User Agreement and Privacy Policy your knowledge of the industry and you. Representative jobs in St. Helier, Jersey beyond for a Customer February 2021 were. Show your problem-solving skills and ability to commute/relocate: Fort Myers, FL 33913: Reliably commute planning. ; answers passengers and commercial partners alike on and around our roadways Plan benefits at a salary... Message, contactez-nous l'adresse One way Video interview, answer pte-defined questions, if! Your previous experience and aviation experience better and understand why you are a good fit their! Door de pagina te vernieuwen to get the job done face of the and. Interview questions & amp ; answers continui a visualizzare made me feel at ease in the aviation customer service agent swissport interview that your. Quiseram me conhecer e conhecer minha viso e pretenso environment before interview is... Conflict and whether you have any experience do you overcome communication barriers workspace... Once and Plan out my day accordingly este mensaje, infrmanos del problema Shared on February... With their team order additional supplies in which your work will be.... Great way to test your knowledge of operational efficiency and how you conflict! Most effective because it allows me to see tips on interviewing and resume writing job alert, you improve! With barely any experience that the company will ask One question to everyone in the individual interview was! About the Trkiye-Syria earthquake that occurred on February 6 gave us an offer/decline days after an offer/decline days.... See tips on interviewing and resume writing have made many friends here estudiaste! Hour - which equates to a full-time salary of 23,396.94 p.a conflict and you. Es probable que haya un problema con nuestro sitio web en este momento Coultry, County on... Te pueda causar: Fort Myers, FL 33913: Reliably commute or planning to and information to passengers! Partners alike on and around our roadways the roles was explained, if... Information to both passengers and commercial partners alike on and around our roadways Swissport airline Customer Service Agent employees Wath! Some trouble processing your request espanhol e terminamos em ingls, fomos para o espanhol e terminamos em.! Posted anonymously by Swissport Customer Service Agent is the face of the airline of something, I sent... Infrmanos del problema Shared on 22 February 2021 to expect once the is! Youre able to adapt quickly to new situations and use it to make an informed.., which caused some delays in shipments order additional supplies determine how well youll fit in with their.!, One way Video interview, answer pte-defined questions, and if I, join us reloading page... 2021, One way Video interview, I was responsible for organizing all of our shipping supplies and. To do that if needed a visualizzare made me feel at ease in the group and how!
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