Hilton has updated its flexible cancellation policy as of June 5, which it says provides "greater travel flexibility during the Covid-19 pandemic". The Reward may be issued to the Hilton Honors Member, or to any other person, as directed by the Member. Each Member is responsible for advising Hilton Honors of any changes to his or her contact information. Requirements for achieving the Milestone Bonuses can be viewed in the Milestone Bonuses section. Every hotel chain has been struggling in wake of the pandemic. Hilton Team Members have been making points (converted to cash) and monetary donations to the Fund since the crisis began in China. Trusted medical and cross-functional industry advisors including experts from Cleveland Clinicto help us fine-tune safety protocols and consider various aspects of the entire hotel experience. If possible, avoid being around a person who has COVID-19 until they can safely end home isolation. Rollover nights cannot be reserved and applied to a second or third year. Each experience is backed by Hilton hospitality from dedicated Team Members who aim to overdeliver on expectations for event professional and attendees. Gusto Editors. Hotel companies, now faced with aleisure travel demand surge,are rushing to fill those open spots. Investors are providing similar views of hotel companies' prospects, as seen in the underperformance of US lodging real estate investment trusts (REITs). The Program has no predetermined termination date and may continue until such time as Hilton Honors decides to terminate the Program, at any time, with or without notice. Finally, once you've stayed 40 nights, you can gift Gold status to a friend, and you can upgrade that status to Diamond after you've reached 70 nights. "Double Points" means the Member will receive a bonus equal to the number of Base Points earned during a stay and "Triple Points" means the Member will receive a bonus double the number of Base Points earned during a stay. UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL HILTON BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE HILTON HONORS PROGRAM OR ANY SUCH OTHER PRODUCTS AND SERVICES, EVEN IF A HILTON HONORS AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Stays or Base Points are not eligible to rollover to the following calendar year. Hilton hopes to expand this program globally and welcome Team Members back when travel resumes. This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. And the company is offering incentives for its employees to get vaccinated. Standard Room and Premium Room Rewards are available at any hotel in the Hilton Portfolio that participates in the Hilton Honors Program, with no blackout dates. double night credit) are also eligible and will be added to the total amount of rollover nights in excess of the number of nights required to gain elite tier status. Isolation. The sale or barter of any Hilton Honors Points, Certificates, Rewards Confirmations or other Hilton Honors benefits other than by Hilton Honors is prohibited. The Company undertakes no obligation to publicly update or review any forward-looking statement, whether as a result of new information, future developments or otherwise, except as required by law. Nothing in the Hilton Honors Program Terms and Conditions is intended or shall be construed to create or establish any agency, partnership or joint venture relationship between Hilton Honors and the Marketing Partners. Milestone Bonuses are considered bonus points and do not count as base points for the purposes of earning status for the calendar year. Any applicable federal, state or local taxes, including, without limitation, city occupancy tax, are not considered "eligible folio charges" and will be omitted for purposes of Point accrual for hotel stays. For travel guidance, see CDC's Travel . At the current stage, I dont think we will see broad vaccine requirements by hotels, said Christopher K. Anderson, a professor at the Cornell University School of Hotel Administration. If a person is staying longer than a week, they will need to present negative tests to hotel staff on a weekly basis. 1 Town Center Court Hilton Head Island, SC 29928. Marketing Partner Reward usage is subject to capacity controls, which limit the availability of rental cars, cruises, or the products offered by certain rental car companies or other Hilton Honors Marketing Partners, respectively. Managing the effects of Covid-19 on our industry and our company is a team effort. The Hilton Honors program has extended certain benefits, including elite status eligibility, the period of time before points expire, and more, through 2022 and beyond for eligible members. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. To keep accumulated Hilton Honors Points, the Member must take one of the following actions within a 24 consecutive month period: (a) stay at a hotel within the Hilton Portfolio pursuant to the terms herein; (b) earn Hilton Honors Points through any third party source of Hilton Honors Point accumulation, including a Hilton co-branded credit card, pursuant to its terms; (c) purchase Hilton Honors Points; or, (d) donate Points through The Hilton Honors Giving Back Program. Eligibility requirements are below -. Silver Elite Members will receive: Hilton Honors Gold Elite membership will be awarded to Members with 20 stays, 40 nights or 75,000 Base Points earned during any calendar year. Prior to July 12, 2021, all District government employees must report their COVID-19 vaccination status through PeopleSoft. Vaccination Reporting and Incentives. Qualifying nights for paid and reward stays (including Points & Money Rewards stays) count as full qualifying nights and are eligible toward achieving Gifting Status. Members who reach gifting qualifications by the end of the calendar year will be able to elect which member will receive that gift of status and must make that election by the following January. Failure to supply the adequate and unaltered documentation may result in denial of such Point credit. Elite Rollover Nights will be applied toward earning and maintain Elite tier status to meet the nights qualification for the Gold Elite tier. The COVID-19 pandemic has been tough on the travel industry, but Hilton continues to deliver hospitality even during this crisis. At the corporate level, Hilton is taking the following actions to significantly reduce expenses and preserve liquidity: President and CEO, Christopher Nassetta, will forgo his salary for the remainder of 2020; The Executive Committee will take a pay cut of 50 percent for the duration of the crisis; Nearly two-thirds of guests surveyed in August 2020 did not want daily housekeeping, according to a poll conducted by Morning Consult on behalf of the American Hotel & Lodging Association that surveyed 2,200 American adults. We also reference original research from other reputable publishers where appropriate. The U.S. leisure and hospitality industry lost nearly half of its 16.9 million jobs in March and April 2020, according to Tourism Economics, an Oxford Economics company. Members who qualify to gift status the following year can gift to the same member. Written requests must also include the Member's name; Hilton Honors account number, address and daytime telephone number. Members will earn 10,000 Hilton Honors Bonus Points at 40 eligible nights and 10,000 Hilton Honors Bonus Points for every 10 additional eligible nights thereafter during a calendar year (January 1st through December 31st). Late Check-Out: Must be requested and is subject to availability. Discount not available at Hampton by Hilton hotels in China. Any Points offered in conjunction with specific hotel stays will be considered earned when the stay has been completed, fully paid and added to the Member's account. With the freeHilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. *, Two complimentary bottles of water per stay at Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Signia by Hilton, Hilton Hotels & Resorts, Curio - A Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites, and Hilton Garden Inn properties. Hilton Honors is not responsible, and assumes no liability for transportation or other services that Marketing Partners provide or fail to provide. The Hilton Honors Event Planner program is available globally at participating hotels in the Hilton portfolio. Promotional Rewards involving no Point deduction will not be extended beyond the validity date, exchanged or re-deposited into Member's account for Points or future use. As the world recovers from the pandemic, our social impact work is more important than ever, and we take great pride in supporting our communities as they emerge from the crisis. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. My leadership has a clear plan of action. Hilton Honors Points (or stay credit) may not be earned (including as a My Way benefit) for or during ineligible stays, including without limitation, folio charges incurred during ineligible stays. After more than six months on unpaid furloughs, 1,600 employees are being permanently laid off from Orlando-based Hilton Grand Vacations, one of the country's largest timeshare companies. Rewards may not be sold, auctioned, bartered, brokered, purchased or otherwise transferred except with the express written consent of Hilton Honors. This rate will be determined at Hilton Honors' sole discretion, based on standard currency conversion methods but may vary from currency conversion rates used by credit card companies. COVID-19 Vaccine Distribution Arriving At O'Hare March 5, 2021 A new point of dispensing (POD) at the Hilton Chicago O'Hare Airport Hotel will provide the single-dose Johnson & Johnson shot to airport and public transit employees starting this month CDA Media Relations 773.686.3700 | cdamedia@cityofchicago.org Now that they can use the weekend award night any night of the week, cardholders will have an easier time using them before the awards expire at the end of 2022. Through the award-winning guest loyalty program Hilton Honors, the more than 150 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. Extending our Hospitality to Help in This Crisis. Its imperative for us to protect the hospitals of these smaller island nations, and while they have had a good track record so far with Covid-19, we must remain vigilant, and all do our part to become part of the solution, wrote Robert A. Barrett, the founder and chief executive of Elite Island Resorts, in the companys announcement. *, Choose a My Way On-Property benefit. Erdem doesn't expect to see housekeeping jobs at U.S. hotels return to pre-pandemic levels any time soon. All Rewards must be redeemed in strict accordance with the procedures specified on the Reward Confirmation document. Points purchased under the Point Purchase Program are subject to the Terms and Conditions of the Hilton Honors Program. Complimentary in-room and lobby Standard Internet access during stays at Waldorf Astoria Hotels and Resorts, LXR Hotels & Resorts, Conrad Hotels and Resorts, Canopy by Hilton, Signia by Hilton, Hilton, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites by Hilton , Hilton Garden Inn and Hilton Grand Vacations. Following the lead of accommodations abroad, some U.S. hotels are starting to require proof of vaccination for guests and staff. There is no limit to the number of Base Points that Members may earn during a stay; however, Hilton Honors may review and adjust the amount of Base Points earned on any stay in order to ensure accuracy and compliance with these Terms and Conditions. These are just a few of the ways were helping our Team Members and their families build financial wellness so they can thrive now and into the future. vaccine mandate that requires guests and staff at all hotels, proof of vaccination or a negative Covid-19 test, unlikely to reach the United States market anytime soon, will end its aggressive but contentious vaccine mandate. The hotel chain had already reduced hours, put employees on furlough and cut executive pay. The member who is gifting the status must elect which other member will receive the gifted status by 11:59pm EST on January 31st of each calendar year. Our cancellation policies for direct bookings are among the most flexible in the hotel industry, with thousands of our hotels honoring no-fee cancellations up to 6 p.m. on the day of arrival. In the United States, PUBLIC Hotel, a boutique accommodation on Manhattans Lower East Side owned by the hotel magnate Ian Schrager, earlier this month became one of the countrys first hotels to mandate proof of vaccination from its guests and staff. McLEAN, VA - The novel coronavirus (COVID-19) has created unprecedented challenges for our industry, our hotels and our Team Members. But I do have the right to say: If you want to work here, if you want to come here, you have to be vaccinated.. incorporate policies for teleworking, a screening process for staff coming to work, and policies for safe return to wor k post exposure and post recovery from COVID-19 (8,9). For all Hilton Honors Mutual Fund accounts combined between January 1, 1990 and March 31, 2004, only one Hilton Honors enrollment or activation bonus will be permitted in the joint account. #1: COVID-19 By now, many employers have written policies that address masks, vaccination, social distancing, and other safety measures to help prevent the spread of COVID-19 in the workplace. Members are only eligible to rollover qualifying nights in excess of those nights required to qualify for a members elite status level at the end of the calendar year. Hotel cleaning protocols are expected to continue to evolve throughout the course of the pandemic. Internet Access and Bottled Water benefits may be included in resort charge where it applies. Tampa Bay hotels had an occupancy rate of about 41.8 percent the week ending June 6, according to industry analyst STR, Inc. A new Hilton Honors Member may purchase Points 30 days after enrollment if the account reflects activity including a stay (as defined herein) or earning Hilton Honors Points through a Hilton Hilton Honors Marketing Partner. During enrollment, we require that you provide your name, physical address and e-mail address. Here are the housekeeping policies at some of the top U.S. hotel brands: Many hotel brands outside of the luxury, five-star marketare shifting toward an opt-in model for daily housekeeping, according to Mehmet Erdem, an associate professor at the University of Nevada, Las Vegas college of hospitality. By participating in the Hilton Honors Program, Members consent that venue for all suits will be in the Eastern District of Virginia or, if there's no federal jurisdiction, venue will be in Fairfax County, Virginia. The sale, barter, gift or assignment of Hilton Honors Points, Point awards or other benefits, other than by Hilton Honors, is expressly prohibited. Snowbirds and staycationers help revive Pinellas tourism despite pandemic. We may modify these Terms and Conditions from time to time by posting the revised Terms and Conditions on our website. Points & Money Rewards are available at any hotel in the Hilton Portfolio that participates in the Hilton Honors Program, with no blackout dates. Such forward-looking statements are subject to various risks and uncertainties, including, among others, risks inherent to the hospitality industry, macroeconomic factors beyond Hiltons control, competition for hotel guests and management and franchise contracts, risks related to doing business with third-party hotel owners, performance of Hiltons information technology systems, growth of reservation channels outside of Hiltons system, risks of doing business outside of the United States of America and Hiltons indebtedness. Reward Stays are not commissionable to travel agents. If a person other than the individual named on the Reward documentation attempts to redeem the Reward, the Reward will be deemed void and accommodations and/or transportation will be denied. To ensure that your personal information is accurate and up-to-date, we may also share your information with a third party for the purpose of updating and enhancing the quality and content of the information we maintain about you. Following similar steps taken by Marriott International and Hyatt Hotels Corp., Hilton Worldwide announced Thursday that effective April 4, many of its employees will be on reduced schedules or will be furloughed for up to 90 days as a result of the effects of the Covid-19 outbreak.During this time, employees will maintain their health benefits and, subject to local regulations, also will be . While guests at Marriott hotels are not required to be vaccinated, proof of vaccine verification may be required by local jurisdictions, according to Sarah Brown, a spokeswoman of Marriott International. As we stated in a recent Employment Law Update, at least one court has held that COVID can qualify as a disability under the ADA, depending on the severity of the person's symptoms and whether the condition substantially limits a major life activity, which requires an individualized, case-by-case analysis. You hereby waive any and all rights to bring any claim or action related to such matters in any forum beyond two (2) years after the first occurrence of the kind of act, event, condition or omission upon which the claim or action is based. Trained Hygiene & Wellbeing Leader or team at all Hyatt hotels*, responsible for their hotel adhering to enhanced operational protocols and training. In addition, by participating in the Hilton Honors Program, we may collect additional personal information from you. With deeply discounted stays at thousands of Hilton hotels and resorts around the world, where will Go Hilton take you? Accrual of Milestone Hilton Honors Bonus Points, Hilton Honors Points Pooling and Points Transfer, Your Agreement to Our Use of Information about You, View required documentation regarding transference of a deceased Member's benefits, view all Hilton Reservations Worldwide phone numbers, View Hilton Honors Car Rental Marketing Partners, https://www.hiltonhonors.com/en_US/diamond-status-extension-2020/landing/, Points.com Point Purchase Terms and Conditions, Hilton Honors Discount Terms & Conditions. How Hilton Credit Card Holders and Other Honors Members Benefit From the Changes, Pandemic Emergency Unemployment Compensation (PEUC) During Covid, Student Loan Interest Deduction Definition and How to Claim It, Unemployment Insurance (UI): How It Works, Requirements, and Funding, Hilton Honors Extends Global Loyalty Benefits and Unveils 2022 Policies. For peace of mind of our guests, all reservations even non-cancellable stays on or before June 30, 2020, are eligible for a full refund. In March, Marriott announced the creation of the Vaccination Care Program, which provides a financial award to U.S. and Canadian associates at its managed properties who get vaccinated for Covid-19, the flexibility for vaccination appointments and education on the benefits of vaccination, Ms. Brown said in an email. There are endless ways we create these opportunities, from global moments like Team Member Appreciation Week, and the CEO Light & Warmth Awards, topersonal and professional milestones, and all the moments in between. Members will not earn promotional miles during a Reward Stay (even if there are incidental charges applied to the room during this type of stay). Members will earn 1 Hilton Honors Bonus Point per $1 USD spent on eligible charges for qualifying events. The hotel chain had already reduced hours, put. Accordingly, there are or will be important factors that could cause actual outcomes or results to differ materially from those indicated in these statements. In all of lifes moments, Go Hilton, our Team Member Travel Program, helps Team Members, and their family and friends, create unforgettable memories. Any elite qualifying nights earned through a promotional offer (i.e. Hilton today announced additional measures to reduce its cost structure, including the intended reduction of approximately 2,100 corporate roles globally, and the extension of previously announced furloughs, reduced hours, and corporate pay reductions for up to an additional 90 days. HILTON HONORS PROVIDES THE HILTON HONORS PROGRAM, THESE AND OTHER MATERIALS, AND OTHER SERVICES AND PRODUCTS "AS-IS" AND, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, EXPRESSLY DISCLAIMS ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DESIGN, ACCURACY, CAPABILITY, SUFFICIENCY, SUITABILITY, CAPACITY, COMPLETENESS OR AVAILABILITY. These statements may include, but are not limited to, statements related to the Company's expectations regarding the potential impact of the COVID-19 outbreak and other non-historical statements. Elite rollover nights will not count toward Elite Status Gifting and will only count toward a member achieving the next status tier. Event Planner earnings are void where prohibited or restricted by local law. Levi Strauss announced. Ben Luthi has been writing about credit cards and personal finance for six years and has written for U.S. News, NerdWallet, CreditCards.com and Experian, among others. The Hilton Honors Reward Exchange is a benefit of the Hilton Honors Program, and is subject to all Hilton Honors Program Terms and Conditions. promotional miles), Bonus Points will be awarded on one room only. *, Two complimentary bottles of water per stay at Waldorf Astoria Hotels & Resorts, LXR Hotels & Resorts, Conrad Hotels & Resorts, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites, and Hilton Garden Inn.*. Recognizing the risk to business by mandating vaccines, he said the decision was about his responsibility to protect his staff and guests, as well as the future reputation of his hotel. Hotel chains like Marriott, Hyatt, and Hilton are now offering on-site COVID-19 tests at several international locations. Never in Hiltons 101-year history has our industry faced a global crisis that brings travel to a virtual standstill, Hilton president Christopher J. Nassetta said in a written statement. Dining room or other charges not billed to a Member's room during a stay are not eligible for credit. Any Points beyond these limits will not be posted to any Member's account, regardless whether such Member has remitted payment for such Points. It was something I had to be concerned about do we have enough towels? Im not looking to force them to do anything they dont want to do. We've taken additional measures beyond our industry-leading cleaning standards by partnering with Reckitt*, maker of Lysol & Dettol, to develop our Hilton CleanStay program. Hilton Honors also reserves the right to discontinue membership for any Member who Hilton Honors believes, or if there are reasonable grounds for suspecting, in its sole discretion, has: acted in a manner inconsistent with applicable local or federal laws, regulations or ordinances; breached or violated any of these Program Terms and Conditions; engaged in any fraudulent or dishonest behavior, theft, misconduct or wrongdoing in connection with the account, including without limitation, involving Reward redemption or Certificate use, or other Member benefits; engaged in any abusive, fraudulent, disruptive, inappropriate, offensive or hostile conduct, whether it be physical, verbal or written in nature, towards any hotel within the Hilton Portfolio or their guests or employees, or towards Hilton or any of its employees or contractors, or failed to pay any bills or accounts due to Hilton or any hotel within the Hilton Portfolio. 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