For purposes of this Agreement, each day of a multi-day music festival shall be considered a separate Concert. Extra hand sanitizer dispensers throughout the venue and at all bathroom areas Celebrating hip hop as one of the leading forces in paving the way for cannabis culture. Your safety is important to us. For student and staff protection, visitor parking is not permitted in this area. You will have the exclusive right to receive one (1) ticket per Seat and any applicable VIP amenities, as stated on your Invoice, at all Concerts at the Venue during the Concert Season. You will also recieve a monthly Whats On Guide to your email! Many visitors stop by the historic Yellow Spring and other water features within the Glen to sip the cool water. We will notify you of the Concert schedule, ticket prices (including applicable taxes and fees) and time period within which you may purchase tickets. We may change the Content and features of the Site at any time. Invoice means the document that details the purchase of your Premium Seat Sales package. You agree that you will not sell, convey, give away, forward, otherwise distribute, try to use or take any action that directly or indirectly allows to be cancelled or invalidated: (a) any ticket before or during any time that it is posted for sale via the Advanced Services, (b) any sold, forwarded or otherwise cancelled or invalidated tickets, or (c) any ticket that you have already sold, conveyed, forwarded or otherwise distributed to another. Get tickets here." The Glen Helen Amphitheater is known for hosting concerts but other events have taken place here as well. Directions from San Bernardino Take the 215 North. Took 3 hours for the line of cars behind our tailgate hang out to move a single inch, then it went pretty quick, so prob depends where you end up parked. Lawn Chair Rental: Jason Aldean - This is NOT a Concert Ticket; Live Nation Blanket: Jason Aldean - This is NOT a Concert Ticket . Note: These seats are highlighted on the map, Glen Helen Amphitheater - San Bernardino, CA. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Located in Devore, California, a town near San Bernardino, this venue is the largest amphitheater in all of North America. Audio or video recording equipment, iPads/GoPro cameras, or professional cameras will not be permitted. OUR LIABILITY WILL BE LIMITED UNDER THIS PARAGRAPH TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND THE PROVISIONS OF THIS PARAGRAPH WILL NOT APPLY TO THE EXTENT APPLICABLE LAW PERMITS THE RECOVERY OF DAMAGES, ATTORNEYS FEES OR COSTS OTHERWISE PROHIBITED UNDER THIS PARAGRAPH. Under 2 free on parents lap. Visitors are welcome to explore our 20+ miles of trails from sunrise to sunset, 365 days a year. It must be 20 oz or less. } These Terms shall constitute a valid, binding and enforceable legal agreement among you, Glen Helen Amphitheater and us. Liked the venue. The box office accepts Cash, American Express, Mastercard, Visa, Discover. Tickets will be in the form of a digital ticket on your mobile device unless we advise you otherwise. One factory sealed plastic bottle of water (not frozen) is allowed per guest. You will be required to register for an account to use the Site. ** Non-professional cameras with fixed lenses are permitted for most shows at artist discretion. In addition to the foregoing, you agree that you and each of Your Parties will enter and occupy the Venue at their own risk. Address. You and your belongings may be searched on entry to the event. Two years and older need a ticket. Swimming, wading, or other entry to all waterways is strictly prohibited. Despite spectator shielding, injury can occur. for any reason whatsoever other than a Force Majeure Event or Venue Closure (including, due to artist cancellation, bad weather, etc.). The orchestra, box, and loge sections seat a combined 10,902 people, and the . We are not responsible for any delay causing you to arrive late or miss your event for any reason. If this specific provision is found to be unenforceable, then the entirety of this arbitration section will be null and void and neither of us will be entitled to arbitrate our dispute. The number of tickets and VIP amenities per Concert which may be purchased against the Ticket Bank will be based on availability at the time of your request and any applicable artist or Venue restrictions. If applicable, we will provide you with a designated number of complimentary parking passes for each Concert (other than music festivals). You must pay the amounts due for all tickets in addition to your Fee. The refund provisions of the Live Nation Fan Guarantee do not apply to the Agreement, and we will not issue exchanges or refunds for lost, stolen, damaged or destroyed tickets. For more information, please go to our FAQ page 1099-K Form: Answer to Some Common Questions. WE DO NOT GUARANTEE THAT THE SITE WILL ALWAYS BE SAFE, SECURE OR ERROR-FREE OR THAT THE SITE WILL ALWAYS FUNCTION WITHOUT DISRUPTIONS, DELAYS OR IMPERFECTIONS. You voluntarily assume all risks and danger incidental to the event for which the ticket is issued, whether occurring before, during or after the event, and you waive any claims for personal injury or death against us, management, facilities, leagues, artists, other participants, and all of our respective parents, affiliated entities, agents, officers, directors, owners and employees on behalf of yourself and any accompanying minor. You agree that we will not be liable to you or any third party for termination of your access to the Site or to your account or any related information, and we will not be required to make the Site or your account or any related information available to you. Any notice or other communication under the Agreement will be in writing and will be effective upon the earlier of actual receipt, five (5) days following deposit into the United States mail (certified mail, return receipt requested), the next business day following deposit with a nationally, recognized overnight courier service, or the same day following transmission of a legible facsimile copy or email during regular business hours. Best Seats at Glen Helen Amphitheater. Formerly known as the the San Manuel Amphitheater the Glen Helen Amphitheater can hold up to 65,000 people, making it the largest outdoor music venue in the United States! We may invite you to renew the Agreement for a new Term based upon applicable circumstances. If you require a refund instead of the credit, you will need to request a refund in writing. . "@type": "Question", This rule only applies if you purchased reserved seat tickets or general admission pit tickets. FAQ page 1099-K Form: Answer to Some Common Questions. Stay alert at all times before, during and after play or performance. THE ALLOCATION OF RISK BETWEEN US IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN US. Certain maximum resale premiums and restrictions may apply in some states and we cannot be responsible for providing legal advice regarding resale or pricing of tickets. The orchestra, box, and loge sections seat a combined 10,902 people, while the lawn section seats 54,098. Since its opening, it has been. It is important that all features and life within the Glen are left undisturbed for generations of visitors to enjoy. On the Glen Helen Amphitheater seating chart, numbered sections make up Reserved Seating. By continuing to use this Site after that date, you agree to the changes. No animals, wild or domestic, should be released in Glen Helen. Glen Helen Amphitheater's spacious lawn offers endless possibilities for planning the perfect outdoor event that offers close-up views of the stage. If we are unable to reach you after our initial attempt, we may cancel your order and may sell your tickets to another customer without further notice. This notice is subject to change at any time. Take the 15 North. This arbitration agreement is intended to be broadly interpreted, and will survive termination of this Agreement. Occasionally, we receive incorrect billing or credit card account information for a ticket order that can delay processing and delivery. Country greats (Jason Aldean, Garth Brooks) have graced the schedule alongside pop, rap and R&B stars (Miguel, Sheryl Crow, N*E*R*D). TRACK/SHIPPING. Once the recipient accepts your offer, you will not be able to cancel the tickets. What are the general rules of Glen Helen Amphitheater? You will not be able to obtain a refund or exchange after a ticket has been purchased, unless required by law or otherwise permitted by Glen Helen Amphitheater. No tables, barbecues, glass containers, cans, alcoholic beverages, coolers, backpacks or oversized bags, weapons, stickers, large lawn chairs, umbrellas, audio or video recording equipment, iPads/GoPro cameras, or professional cameras will be permitted. Attn: Accounts Receivable Tickets forwarded using the Advanced Services are subject to the ticket authentication and delivery fees as disclosed to you by us or Glen Helen Amphitheater. The orchestra, box, and loge sections seat a combined 10,902 people, while the lawn section seats 54,098. The ticket prices were varied by location to the stage and the lawn was cheapest. The arbitration will be conducted by JAMS under its Streamlined Arbitration Rules and Procedures or, if applicable, its Comprehensive Arbitration Rules and Procedures, and any applicable supplemental rules. Limited food will be permitted inside the venue. . . You agree that these Terms evidence a transaction involving interstate commerce and will be governed by and construed in accordance with federal law to the fullest extent possible. Your payment of the Termination Fee shall be in lieu of all other monetary damages that may be payable by you to us as a result of Your Termination. We are not responsible for the content of those websites, or the privacy practices of those websites. By continuing to purchase and use tickets after that date, you agree to the changes. "text": "The amphitheater offers typical concert fare including burgers, hot dogs, pizza, pretzels, popcorn and candy. } Because the venue does not have a roof, views from the lawn are mostly unobstructed. The foregoing will not relieve you of your obligation to pay any outstanding balances. { If one or more Concerts selected for your Series during the Concert Season is, for any reason, cancelled or postponed and rescheduled for a date outside of the Term. The Agreement, including the Invoice, constitutes the entire understanding between us and supersedes all prior and contemporaneous representations, proposals, discussions, and communications, whether oral or in writing. Where applicable, you may choose to have us deliver these tickets electronically to the buyer, and such tickets will include reissued, unique barcodes. The following applies only to resale tickets to Illinois events: If you purchase resale tickets to an event located in Illinois, you will receive a refund of the amount you paid for that resale ticket if (a) the ticketed event is canceled (in which case you will not receive a refund of any delivery fees), (b) that ticket does not allow you to enter the ticketed event for reasons that may include, without limitation, that the ticket is counterfeit or that the ticket has been canceled by the issuer due to non-payment, unless the ticket is canceled due to an act or omission by you, (c) that ticket fails to conform to its listing description, or (d) you failed to receive that ticket. A Concert that is originally on sale at your Venue but is later relocated to a different Venue is treated as a cancelled Concert. We may invite you to renew the Agreement for the next Concert Season or Term. If you require a refund instead of the credit, you will need to request a refund in writing. The Glen Helen Amphitheater is a stop for many US rock and metal festivals (Cre Fest, Ozzfest, Rock the Bells, Slipknots Knotfest). Any renewal will be subject to the same terms and conditions offered to other purchasers at that time. Low-back beach chairs are allowed inside the Glen Helen Amphitheater. Complimentary parking is available on a first come, first served basis. For rescheduled Concerts, you will not be entitled to use the Seats unless the rescheduled Concert falls within the same Concert Season. It is the largest outdoor music venue in the United States. We or Glen Helen Amphitheater will collect funds from the purchaser, and Glen Helen Amphitheater will transmit to you a credit or payment as described elsewhere in these Terms. The Glen Helen Amphitheater will be closed during winter. A parking attendant may be present. You are responsible for complying with all applicable ticket resale laws. All ticket and VIP amenity purchases will be deducted from the Ticket Bank, including any applicable service fees and taxes. Latest Events, Information & Tickets. Is it a good idea to get an Uber after the show tomorrow night? We may revoke this exception at any time and require removal of archived materials gathered in the past; Use any automated software or computer system to search for, reserve, buy or otherwise obtain tickets or any other items available on the Site, including sending information from your computer to another computer where such software or system is active; Take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure; Reproduce, modify, display, publicly perform, distribute or create derivative works of the Site or the Content; Reproduce or scan tickets in a format or medium different from that provided by the Site; Decode, decrypt, modify, or reverse engineer any tickets or underlying algorithms or barcodes used on or in production of tickets or the Site; You may not attempt to conceal your identity by using multiple Internet Protocol addresses or email addresses, or by any other means, to conduct transactions on the Site; Use the Site or the Content in an attempt to, or in conjunction with, any device, program or service designed to circumvent any technological measure that effectively controls access to, or the rights in, the Site and/or Content in any way including, without limitation, by manual or automatic device or process, for any purpose. Breach of terms or rules will terminate your license to attend the event without refund. The largest outdoor music venue in the United States is also one of the most scenic. We own and control all rights to the Seats for all Concerts. Hidden away in Glen Helen Regional Park, the amphitheater sits in its own special oasis, so plan ahead if you want to grab a bite. The number of tickets per Concert which may be purchased against the Ticket Credit will be based on availability of tickets at the time of your request and any applicable artist or Venue restrictions. Independent Guide not sponsored by Live Nation! General Rules Items NOT Permitted: No tables Barbecues Glass containers Cans Alcoholic beverages Coolers Backpacks or oversized bags Weapons Stickers Large lawn chairs , you will be entitled to receive replacement tickets to a mutually agreed upon Concert on the remaining schedule, subject to availability. If you have an inquiry regarding a ticket re-sale transaction for any event located in Illinois, please contact us at 550 W. Van Buren Street, 13th Floor, Chicago, Illinois 60607 or (877) 446-9450 or ticketexchange@ticketmaster.com. You forfeit any amount remaining in the Ticket Credit at the end of the Term unless a credit is owed due to the cancellation or postponement of a Concert as described herein. Licenses are issued and may be renewed at our sole discretion. } We will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation. Glen Helen Amphitheater Seating Maps IN NO EVENT WILL WE, OUR LANDLORDS OR LICENSORS, OR THE CONCERT PROVIDERS, SUPPLIERS, ADVERTISERS AND SPONSORS, BE RESPONSIBLE OR LIABLE TO YOU OR ANYONE ELSE FOR, AND YOU HEREBY KNOWINGLY AND EXPRESSLY WAIVE ALL RIGHTS TO SEEK, DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY TYPE OTHER THAN OUT OF POCKET EXPENSES, AND ANY RIGHTS TO HAVE DAMAGES MULTIPLIED OR OTHERWISE INCREASED, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT AND ANY SEAT OR TICKET, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF WHETHER THE CLAIM IS BASED UPON ANY CONTRACT, TORT, OR OTHER LEGAL OR EQUITABLE THEORY. Before posting a ticket for sale via the Advanced Services, please consult the website through which you will be posting your ticket for sale, which detail the prices at which you may post tickets for sale via the Advanced Services, the amounts that will be deducted, retained or charged from or over the sale price, the amounts that will be credited or remitted to you, the method by which you will receive such credit or remission and other terms applicable to the posting, sale and funds collection, retention, deduction and payment or crediting processes. We will reimburse those fees for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous, but in no event will we pay for attorneys fees. . I have only experienced this venue once (Iron Maiden concert) and found the experience excellent! If fewer Concerts occur during the Concert Season, you will receive a Threshold Credit in an amount to be confirmed following the conclusion of the Concert Season. 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